Privacy Policy

Introduction

Sher Khan Foundation respects your privacy and is committed to protecting your personal data. This privacy
policy will inform you as to how we look after your personal data and tell you about your privacy rights and
how the law protects you.

Please use the Glossary to understand the meaning of some of the terms used in this privacy policy.

1. Important information and who we are

Purpose of this privacy policy

This privacy policy aims to give you information on how Sher Khan Foundation collects and processes your
personal data through your use of this website, including any data you may provide through this website
when you donate to the Sher Khan Foundation’s projects or volunteer time to assist us in any way.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy
we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices
and privacy policies and is not intended to override them.

Controller

Sher Khan Foundation, (Sher Khan Foundation Ltd), is the controller and responsible for your personal data
(referred to as “The Foundation”, “we”, “us” or “our” in this privacy policy).

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this
privacy policy. If you have any questions about this privacy policy please contact the data privacy manager
using the details set out below.

Contact details

If you have any questions about this privacy policy or our privacy practices, please contact our data privacy
manager via the email address below.

Full name of legal entity: Sher Khan Foundation

Email address: DataPrivacy@skf.org.uk

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK
regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with
your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review. This version was last updated on the 11th January 2023.
Historic versions can be obtained by contacting us.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if
your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or
enabling those connections may allow third parties to collect or share data about you. We do not control
these third-party websites and are not responsible for their privacy statements. When you leave our website,
we encourage you to read the privacy policy of every website you visit.

2. The data we may collect about you

We collect information about you in the following ways:

Personal data you provide to The Foundation directly

You may provide us with information about you when you submit an enquiry form on our website,
write to us, call us, or when you make or enquire about making a donation, or volunteering. This may
include your name, address, email address, telephone number, payment details, project you wish to
support, gift aid status etc. and information you provide in any correspondence with us. You may also provide us with marketing and communications preferences and in some cases an indication of your
consent for us to perform certain processing activities on your personal data.

Information collected by your involvement with the Sher Khan Foundation

Your activities and involvement with the Foundation will result in personal data being collected. This
could include details of how you’ve helped us by being involved with our activities. If you decide to
donate to us or get involved in our orphan sponsorship campaign, then we will keep records of when
and how much you give to a particular cause and information you provide the process. When you use
our website we will collect personal information about you using cookies and other digital media
technologies details of which are contained in our Cookies Policy. We will receive and store
information about the type of device you use to access our website, what operating system you have,
some of your device settings and your IP address.

Information from other sources

We may receive information from our sub-contractors providing services to us such as payment
services in order to process any donation you may make. We will collect information about you from
other sources such as professional fundraising agencies, data cleansing companies, event
organisers, data brokers and sources such as Companies House and the Electoral Register who are
able to provide us with information about you such as your forwarding address if you move
house, your charity affiliations to help us to understand you more as an individual.

Social Media

Depending on your settings or the privacy policies of the social media platforms and messaging
services you use (e.g. Facebook, YouTube, Twitter, Instagram, WhatsApp etc.) you may allow us to
access information from those services for example if you publicly “like” or “follow” us we may be able
to collect information from your social media profile. We strongly advise you to check the privacy
settings on your social media accounts to ensure that you know what information is shared with us
and others.

3. How is your personal data collected?

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity and Contact by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

  • Make a donation through our website
  • Make a donation by bank transfer
  • Request information to be sent to you;
  • Give us feedback or contact us.
  • Enquire about volunteering.

Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

See glossary below to find out more about the types of lawful basis that we will rely on to process your personal data.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

To enable us to make a donation on your behalf to your selected project/s and ensure that the funds are applied to the project they were donated for.

(a) Identity

(b) Contact

(c) Card/payment method details

Legitimate interest of the Foundation and the donor.

To manage our relationship with you which will include:

(a) Maintaining a database of donors and potential donors against their donations and contact details.

(b) Notifying you about changes to our terms or privacy policy

(a) Identity

(b) Contact

(c) Projects supported

Legitimate interest of the Foundation and the donor.

Where you have donated towards a particular project, we may use your contact details to update you on how your donations was/is being used, the status of the project, our activities on the field, developments of new products and services, and new projects.

(a) Identity

(b) Contact

(c) Projects supported

Legitimate interest of the Foundation and the donor.

To contact you as a follow-up on your enquiry regarding one of our projects or to send you marketing correspondence where you have given us consent to do

(a) Identity

(b) Contact

Legitimate interest and consent.

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You can therefore remove your consent to receiving any marketing copy from us at any time by contacting us using the details above.

Promotional offers from us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide projects may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or worked with us and you have not opted out of receiving that marketing.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by contacting us at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a donation or volunteering for us.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

5. Disclosures of your personal data

The Foundationmay use third parties to help us keep you informed with whom we may need to share your data for these specific purposes only. Services used may include mailing houses, email and text marketing services. We will share your personal data with other organisations to enable us to process your donation, send you communication materials, and to undertake other activities in line with the information provided in the above table.

Please note that we may also need to disclose your personal information where we:

  • are under a legal duty to comply with any legal obligation/ elsein order to enforce or apply our terms and conditions; or
  • need to disclose it to protect our rights, property or safety of our donors or others, including the exchange of information with other companies, organisation and/or governmental bodies for the purposes of fraud protection and credit risk reduction
  • HMRC (for Gift Aid processing), our regulators and other government agencies where we are required to do so by law or to assist with any investigation or enquiry
  • Police, law enforcement and security services: to assist with the investigation and prevention of crime and the protection of national security.
  • Other organisations as we may determine from time to time such as payment processors (Worldpay, KeyIVR, SmartDebit, PayPal), email and text messaging providers (Text Marketer, MailChimp, Mailing House) and for publicity (media channels carrying appeals).

If you provide us with any personal information other than your own then you are responsible for ensuring they know that you have done this and for providing them with access to this privacy policy.  We reserve the right to contact any such individual and inform them when, where and how we obtained their personal data including citing you as the source.

6. International transfers

We do not transfer your personal data outside the UK.

7. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.

In some circumstances you can ask us to delete your data: see your legal rights below for further information.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

9. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please see Your Legal Rights under the glossary to find out more.

If you wish to exercise any of the rights set out below, please contact us on DataPrivacy@skf.org.uk

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Glossary

LAWFUL BASIS

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

THIRD PARTIES

External Third Parties
  • Service providers, acting as processors, based in the UK who provide IT and system administration services.
  • Professional advisers,(acting as processors or joint controllers) including lawyers, bankers, auditors and insurers based in the UK who provide consultancy, banking, legal, insurance and accounting services.
  • HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who may require reporting of processing activities in certain circumstances].

 

YOUR LEGAL RIGHTS

You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

  • If you want us to establish the data’s accuracy.
  • Where our use of the data is unlawful but you do not want us to erase it.
  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
  • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.